- Company
- KLIN LIVING DOOEL (Clean Living)
- Address
- Boris Kidrič 48, 1200 Tetovo
- Licence
- No. Уп08-17/3, Regulatory Commission for Housing
- Phone
- 071 460 350
- info@cleanliving.com.mk
1. Who processes your data
The controller of your personal data is Clean Living (company details above). We process your data in line with the Law on Personal Data Protection of North Macedonia. If the translations differ, the Macedonian version applies.
2. What data we process
- Account: email, phone number and password. We use the phone number only to contact you about your building or invoices. The password is stored only in encrypted (hashed) form and nobody can read it.
- Apartments and invoices: owner's name, building, apartment number, customer number, invoices, amounts and whether they are paid. We have this data from managing the building.
- Contact form: name, phone, email, building and the message you send us.
- Card payments: which invoice was paid, the amount, time, result and cPay's reference number. You enter your card details (number, expiry, CVV) only at cPay; we never receive or store them.
- Technical data: IP address, for a short time, to protect against abuse (for example, too many login attempts).
3. Why we process it
- to manage and maintain the building and to issue and collect invoices (the management contract);
- to let you view and pay your invoices on the website;
- to answer your questions and reports;
- to meet legal obligations (for example, accounting);
- for the security of the website and to prevent abuse.
4. Who receives the data
- CaSys (cPay) and the banks, only to carry out card payments;
- our hosting provider, which stores the website and the database. Its servers may be outside North Macedonia; the data is protected by contract and technical measures;
- public authorities, only when the law requires it.
We do not sell your data or use it for advertising.
5. Cookies
We use only necessary cookies: to keep you logged in, to remember your language and to protect forms. We use no advertising or tracking cookies.
6. How long we keep it
We keep data only as long as needed for its purpose: your account until you ask us to delete it, and invoices and payments as long as accounting regulations require.
7. Your rights
You have the right to access your data, to have it corrected or deleted, to restrict its processing, to data portability and to object. Send your request to info@cleanliving.com.mk. If you believe your data is not processed lawfully, you can complain to the Personal Data Protection Agency (azlp.mk).
8. Security
The website works only over an encrypted connection (HTTPS), passwords are hashed, and only authorised staff can access the data.
9. Contact
For anything about your data: info@cleanliving.com.mk, 071 460 350.